This course will show you a simple, step-by-step process of building a balanced scorecard strategic management system for your organization, whether public or private sector. It includes a personalized workshop to allow you to get started in developing the balanced scorecard for your own organization.
You will learn the:
- Basic concepts of the balanced scorecard and how it can be used to improve organization performance
- Basic concepts of the balanced scorecard and how it can be used to improve organization performance
- Process of developing strategy maps, and key performance measures for monitoring organization strategy and processes
- Value of the scorecard system as it drives a performance-based budget and employee accountability.