Training Services

Training Services

We offer a wide variety of professional training courses that are designed by our experienced Consultants after a thorough Training Needs Analysis with your organization. We promote an experiential training approach, ensuring that participants learn through engaging activities.

Business Management & Development

  • Accounting for Non-Accountants

    Accounting for Non-Accountants Accounting has been called “the language of business.” Perhaps a better term is “the language of financial decisions.” The better that the decision-makers of organizations understand the language, the better they can manage the financial aspects of […]

  • Coaching & Counseling

    Coaching & Counseling Employees need to be led and be managed. Leadership, however, can assume varying styles depending upon the development level of the people being led. The ability of the leader to mold and develop its people so they […]

  • Corporate Entrepreneurship

    Corporate Entrepreneurship In today’s modern business environment, an individual need not necessarily engage himself in his own business venture to be an entrepreneur. Within the context of a person’s professional employment, mastering the qualities and skills of a business entrepreneur, […]

  • Employee Performance Management

    Employee Performance Management Employees need to be led and be managed. Leadership, however, can assume varying styles depending upon the development level of the people being led. The ability of the leader to mold and develop its people so they […]

  • Executive Assistant’s Course

    Executive Assistant’s Course Good customer relation is the responsibility not only of the frontline personnel but also of employees who provide services to its internal customers. Organization secretaries and administrative personnel are the necessary link between the decision makers and […]

  • Financial Management & Control

    Financial Management & Control The workshop aims to provide venue for the participant to understand the basics of accounting; analysis of financial reports; management of working capital that includes inventory & receivables; computing for capital expenditures using the internal rate […]

  • In Golf We Trust – Golf & Leadership

    Chip Beck* said and I quote “Thoughts of doing something exciting in the game, more extraordinary than the average – that’s part of what makes people peak perform.” I see it exactly the same for leadership and I say: Visions […]

  • Interviewing Skills Workshop

    Interviewing Skills Workshop Every time you talk with a customer, a prospective client, a candidate for hiring, a co-employee, a boss or a colleague, you’re interviewing. The process of gathering information that can be useful for you and your company […]

  • Leadership Excellence Course

    Leadership Excellence Course A manager or a supervisor does not necessarily mean a LEADER. Managers and supervisors are titles and designations whereas; Leadership is the ability to influence others to act or achieve an end. Although it is presumed that […]

  • Management Development Program

    Management Development Program People in organizations are dependent on the direction and the priorities that management set. Crucial, therefore is the role of the manager, not only in managing their people and their department but, in aligning their priorities with […]

  • Managerial Skills Development

    Managerial Skills Development People in organizations are dependent on the direction and the priorities that management set. Crucial, therefore is the role of the manager, not only in managing their people and their department but, in aligning their priorities with […]

  • Personal Leadership & Development

    Personal Leadership & Development Our effective Personal Leadership and Development is a course that changes lives. Participants are quickly motivated to enhance their leadership skills, create a culture of inspiration and motivation, refocus careers and explore new directions. It builds […]

  • Problem Solving and Decision Making

    Problem Solving and Decision Making Modern management accepts the need to blend intuition and creativity with scientific methods of arriving at decisions designed to reduce if not to eliminate organizational problems. Using the potentials of the mind to create ideas, […]

  • Strategic Planning Workshop

    Strategic Planning Workshop Planning is a basic function of management. It is so essential … according to Peter F. Drucker, “… no manager is fully discharging his responsibilities when strategic planning is neglected.” The approach to strategic planning, however, is […]

  • Supervisory (Basic and Advanced)

    Supervisory (Basic and Advanced) Research shows that the greater majority of people who become supervisors are promoted due to their technical proficiency. Relying solely on one’s technical capability without the benefit of formal training on supervision and management will find […]

  • Supply Chain Management

    Supply Chain Management In this age of globalization, free trade and same-day deliveries, Supply Chain Management is becoming more and more critical to organizational success and sustainability. All the functions of supply chain (Purchasing, Inventory Control, Warehousing and Distribution) must […]

  • Time and Stress Management

    Time and Stress Management Key to productivity is adequate prioritization of the vital activities in contrasts to the trivial many. The ability of a person to sort out what is important and not necessarily urgent provides him the power to […]

  • Visioning & Managing Change

    Visioning & Managing Change The present is a time of upheaval and change in organizations particularly in the 90’s wherein industries become more and more competitive. Companies are challenging the ways they do business. They need to innovate, adapt, shift […]

Marketing and Sales

  • Collaborative Sales Techniques

    The world has changed in significant ways, and salespeople today must have new skills, new attitudes, and a new understanding of how to work with their clients. Buyers today are overwhelmed by more choices of products and suppliers than they […]

  • Customer Service Leadership

    Creating and maintaining the highest levels of customer service will have a direct impact on your organization’s ability to attract and retain customers. In this course, Customer Service leaders will learn how to create a positive environment for their teams, […]

  • EQ in Sales

    Human connections make or break a sale. People buy for emotional reasons and then justify their actions with logic. You can be prepared, with a smooth pitch, and an impressive presentation, but if a personal connection is missing, the window […]

  • Key Account Selling

    The Pareto principle as applied in sales pertains to the 20% of the company’s key accounts translating to 80% of its business. In principle, these major accounts provide the company with the most sizable financial value and dictate the vital […]

  • Account Management

    The world has changed in significant ways. Today, everyone in the organization must have new skills, new attitudes, and a new understanding of how to work with their clients. Information is the key. Today, you have to do more with […]

  • Negotiating With Confidence

    It is critical for a retail organization that their buyers possess the confidence to face situations that require skillful negotiating and collaborating. Tact and professionalism must be exercised in order to arrive at mutually beneficial propositions especially during times of […]

  • Telephone Effectiveness Techniques

    In today’s highly competitive business environment, the era of information technology brought about changes not only in the transmittal of information but also in the matter we transmit it. Since the time is of essence, getting straight to the point […]

  • The Power of Sales Talk

    Connecting with customers is one of the most important objectives of every sales practitioner. From prospecting to closing the sale, one must communicate effectively and efficiently-maximizing the power of sales talk. This seminar explores a communication-based sales process that will […]

Communications

  • Effective Presentation Skills Workshop

    Putting the message across clearly is perhaps the single most important objective that a public speaker or a presenter must have. It whatever form of presentation it takes, be it a management review, sales presentation, addressing meetings or simply giving […]

  • English Proficiency Workshop

    The English Proficiency course takes the participants through the essential concepts of grammar and pronunciation as used in the modern workplace.

  • Newsletter Writing & Design

    Communication is a key element of good management, and a company newsletter is a cost-effective, productive way to communicate. Surveys show that company newsletters provide an ideal way of enhancing a firm’s image – with the public, with its customers […]

  • Technical Writing Made Easy

    Technical Writing is for experts and specialists. Whenever you are developing an expertise— you are becoming a specialist in a particular technical area. Being engaged in technical communications, you are challenged to write about highly technical subjects in a way […]

  • Effective Business Writing Skills

    Effective Business Writing Skills In today’s technology-driven economy, the ability to be able to communicate clearly becomes an asset for every business. The Effective Business Writing Workshop focuses on building the confidence of the participant to write clearly, concisely and […]

  • The Importance of Honest and Constructive Feedback: Tips for Giving Effective Feedback

    The Importance of Honest and Constructive Feedback: Tips for Giving Effective Feedback As humans, we all crave feedback. It is a natural desire to want to know how we are doing, what we can improve on, and what we are […]

Quality Management & Customer Service

  • Continuous Improvement – KAIZEN *

    Achieving meaningful long-term increases in quality and productivity is an important task of management. Doing today’s work well is not enough; managers must implement systems, which will tune the culture to tomorrow’s competitive environment. New systems require that we must […]

  • Customer Relations and Secretarial Skills Enhancement

    Good customer relation is the responsibility not only of the frontline personnel but also of employees who provide services to its internal customers. Organization secretaries and administrative personnel are the necessary link between the decision makers and the rest of […]

  • Customer Service Leadership

    Creating and maintaining the highest levels of customer service will have a direct impact on your organization’s ability to attract and retain customers. In this course, Customer Service leaders will learn how to create a positive environment for their teams, […]

  • Delighting Your Customer (System Management Skills)

    Customers make or break a business. Satisfying and delighting customers consistently and professionally can make a difference in how employees perform their jobs and how customers feel about the organization. In a competitive environment, businesses need to equip their employees, […]

  • File Management Using 6S

    Companies with fiduciary responsibility must present an image of efficiency and security at all times. Work processes that present an image of continuous improvement become an important basis for customers when deciding where to invest their hard-earned money. Companies who […]

  • Paradigm Shifts & New Business Paradigms

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  • Preparing for an ISO Audit *

    This program introduces participants to quality concepts and practical applications of internal audit using the standards of ISO 9001:2000. It features the requirements of the new standard and presents a logical method for auditing quality management systems. As such, the […]

  • Process Management – Mapping and Standardization *

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  • Quality Improvement Tools and Techniques *

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  • Six (6) Sigma *

    This course introduces participants to the key concepts and practices of Six Sigma. It features the DMAIC problem-solving steps that operate on Define, Measure, Analyze, Improve, and Control closed-loop system. Such allows opportunities to be clearly identified, analyzed, and resolved. […]

  • Statistical Process Control (SPC)

    KGJS Fleet Management Manila, Inc. is interested in conducting a management development program for the Filipino Senior Shipboard Officers. The training program will provide venue for the participants to practice and improve their skills in the functions of management in […]

  • Total Quality Management (TQM) *

    Total Quality Management (TQM) – the art of continuous improvement with customer satisfaction as the goal – has become the rallying cry of the businesses, government agencies and voluntary organizations the world over. In addition to increased satisfied customers and […]

Organizational Development

  • Adventure Learning (Outdoor)

    The Adventure Learning course is composed of different outdoor activities aimed at personal and team development. Activities in the courses may be designed towards the objectives of the group or organization.

  • Assertiveness Workshop

    The seminar/workshop on “Assertiveness” is designed to provide the participants to express their opinions, feelings and beliefs in direct, honest and appropriate ways. It means standing up your own rights in ways that do not violate another person’s rights or […]

  • Balanced Scorecard Workshop

    This course will show you a simple, step-by-step process of building a balanced scorecard strategic management system for your organization, whether public or private sector. It includes a personalized workshop to allow you to get started in developing the balanced […]

  • Coaching and Counseling

    Leadership development, emotional intelligence, and communication skills have shown to improve job fulfillment, as well as productivity and prevent burnout. When there is effective communication and the ability to listen to others – everyone wins. Our Coaching and Counseling programs […]

  • Developing Professionalism in the Workplace

    Good etiquette may not be included in your job description but an image of professionalism makes or breaks your career and the company you represent. In recent times, being able to project an image that connotes grace under pressure as […]

  • Developing the Seven Habits

    To be strong for others is first to be strong in one’s self. It involves bringing leadership back to its source allowing the person to obtain a certain level of personal mastery. The habits of an effective person stems from […]

  • Emotional Intelligence (EQ)

    It has been shown through research that a high Emotional Intelligence (EQ) focuses an individual to personal excellence and leadership. Increased EQ moves individuals and teams to increased resilience in the face of change, better performance thereby ensuring success. The […]

  • Personal and Organizational Stewardship (POS)

    We all have belief systems we live by. Our belief and value systems are deeply connected. We are motivated and make decisions based on these belief systems and values. Often these values are unconscious. However, people in organizations or in […]

  • Positive Work Attitude

    To be strong for others is first to be strong in one’s self. It involves bringing leadership back to its source allowing the person to obtain a certain level of personal mastery. The habits of an effective person stems from […]

  • Return on Investment in Training

    Return on Investment (ROI) has become one of the most challenging and intriguing issues facing the human resources development (HRD) and performance improvement field. This program will guide you through a proven, results-based approach to calculating ROI in training and […]

  • Team Building Workshop

    The success of an organization depends not only on the individual strength and talent of each member but also on the ability to work well with each other as a cohesive team. People, however, come from THE MENTOR GROUP Professional […]

  • Training The Trainers Workshop

    “A trainer has not trained if the learner has not learned.” So goes a quotation that speaks about the responsibility of trainers to ensure that the training program design and the teaching methodology are relevant to the needs of target […]

  • Values Enhancement Workshop

    People in organizations come with different sets of values and work attitudes. Some are more self-directed and can work with minimum supervision, while others appear to be simply going through the motions of work. Some are loyal and they show […]

  • Vision, Mission and Values (VMV)

    The Present is a time of great upheaval and interesting change. Organizations, to stay competitive, continually challenge the way they do business. They recognize the need to innovate, adapt, shift and transform themselves. For an organization to succeed today, every […]

Business Consulting Services

  • Human Resource Consulting

    The Business Review and Organization Development service provided a holistic business review including an analysis of business direction and strategy; industry standing and market position; and business performance.

  • Business Review and Organization Development

    We offer a broad range of human resource consulting services including policy development, legislative compliance, job descriptions, recruitment, performance management, disability management, communications and organizational development. Whether as a complement to an existing team, as a virtual HR department for […]